Privacy policy
Privacy Policy
Qomfort values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect personal information when you:
- Create an account or make a purchase
- Sign up for our newsletter
- Contact our support team
- Browse our website
Information collected includes: name, email address, shipping address, billing address, phone number (optional), and payment information.
How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraud and ensure security
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and track website performance. You can disable cookies in your browser settings, though this may affect your shopping experience.
Third-Party Sharing
We do not sell your personal information. We share data only with trusted third parties necessary for order fulfillment, such as:
- Payment processors
- Shipping carriers
- Customer service platforms
These partners are bound by confidentiality agreements and use your information only to provide services on our behalf.
User Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications at any time
- Withdraw consent for data processing
To exercise these rights, contact us at support@qomfort.com
Data Security
We implement industry-standard security measures to protect your information. However, no online transmission is completely secure. By using our website, you acknowledge this risk.
For privacy concerns, email us at support@qomfort.com and we will respond within 24-48 hours.