Shipping policy

Shipping Policy

At Qomfort, we are committed to delivering your orders quickly and safely. Here are our shipping terms:

Shipping Timeframe

We process and ship all orders within 1-2 business days. Standard delivery takes 7-15 business days from the date of shipment. During peak seasons or promotional periods, processing time may extend up to 3 business days.

Shipping Regions

We currently ship to select regions. Shipping costs and delivery times vary depending on your location. You will see the exact shipping cost at checkout before completing your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's progress in real-time.

Customs and International Delays

For international orders, packages may be subject to customs clearance. Qomfort is not responsible for delays caused by customs procedures, import taxes, or duties that may be imposed by your country. These costs are the buyer's responsibility.

Shipping Issues

If your package arrives damaged or lost, please contact our support team immediately with photos and tracking information. We will work to resolve the issue promptly.

For questions about your shipment, contact us at support@qomfort.com